If your temp sensor is off it could also be causing the control to give a false overheat condition. You are visiting the Canada site. Motor wont come on at all. The jets turn on for the pre-set cycles and it is only heating to 91 degrees (because the temp up button will not work). Does the heat light come on or heat icon come on when you increase the temp readout to 92? I switched the pumps around and both pumps are working fine. Thanks so much I REALLY appreciate the help, and the detailed explanations to walk me through it. Check the cable from the keypad to the board for any cuts or breaks as well. Thanks Denis. Just had the heater replaced and now the panel has froze, it reads 10 and the little red heat light is on but none of the other buttons are working so can not set the temperature or use jets and blowers but it is still going through its cycles. Whether you are looking for a whirlpool, Swirlpool, Luxury, Comfort, and Espree Collection baths are covered by limited lifetime warranties that apply to the bath and all factory installed-components. How can something work one minute and stop just from filling up new water. Why would my top side controls not work then? Hi, I have an Aquaterra Verona hot tub. If none of the buttons respond than it is worth trying a new topside first. The prime number appear but wont run Hello Nigel. On an end-drain bath, the pump and motor location will be at the opposite end from the drain. Now comes the most exciting part: hot tub installation. I just wont prime. It does sound like a relay could be bad on the board. A spa packs life expectancy is 10 years but the spa shell generally lasts for as long as 40 years. Repair Jacuzzi on off button fix air switch not working on hot tub jet, the truth, replace pneumatic 7777jayhawk 1.85K subscribers Subscribe 156K views 5 years ago Jacuzzi Repair. If you would like a link for prices and availability to a new topside control send me your serial number of your spa. Gecko spa controls are also available at the same reasonable prices from a little above $500 to less than $900, also at discounted prices with 20 to 25% off. Neither pump will not turn on / off via control panel nor able to change temperature setting. Jet button also operates the light. Let the spa heat up and then try the topside buttons again once you are at your set temperature. Sounds like a bad controller box Jordan. There could also be issues regarding your thermostat or heating element, wiring, or fuses. A blinking red light on the control panel may indicate it needs to be reset. You'll notice right off the bat that there's two wires. Its so easy to take care of!. Ugh! The fountain is on. I will definitely be referring them to family and friends and will be a customer for life!! Soft easy touch and very durable!!! Its all filled up and good to go except now when we turn on pump #1 it only turns on the waterfall and not the pump that is lo/high/off. We have this Durasport Antigua spa with a CTI Mini Max Digital Spa Pak controller (CT250 rev. put another hose into it, i had a hose laying . Known for performance, reliability, and ease of use, Jacuzzi focuses on design, quality engineering, and the . I can turn the lights on and off with the control panel though. Will use Spa911 again. Can I replace tub faucet without cutting in an access panel? This robe hook boasts a bold, contemporary design that adds quality and style to your bathroom suite. I noticed that my control panel has begun to delaminate / separate from the electronics, and there is some moisture in there, so Im suspicious that is the issue and Im banning people from the tub to see if it will work when the panel dries. I was hoping to avoid spending so much on new display panel just to find out if 1 button works. It is evident that he knows his stuff. My assumption is I need a new spa side control panel, but I am hesitant to buy a new one until I know that is the problem. Air-switched controls and packs are offered for customers who wish to keep their old-fashioned system. So if you just unplug it you should be fine. to this site, and use it for non-commercial use subject to our terms of use. Probably 15 or old jacuzzi spa. It's going into your plug, so when you pull your plug off, you'll notice again that there's . 2007 i think. I have a Dream Maker Spa. The heater will maintain a temperature between 77 and 104 degrees. I replaced it 5 years , it is Balboa R576000 . Awesome service very fast delivery and very good products can not beat there pricing anywhere always buy from them and repair all hottub makes on a daily basis glad there a company in Canada that can supply product finally in stead of using the USA ? The recirculation pump turned on when I turned breaker on but cant tell if heater is working cause I have no display. Assemble the new spa pack. Add to Cart. Any ideas? Moen shower valve with attached copper tub line, Plumbing Forum, Professional & DIY Advice, Good option for bathtub walls and flooring, Tub drain installation with limited access to plumbing. The 2 buttons for light control work fine. Hot tub and spas will need repairs and replacement of defective or worn out parts from time to time. He was available and very keen to help. Inspect the floor and look for rot or damage. A few issues that could result in blower problems include: The spa controller controls the blower, pump, and heater. Sundance series 880 spa temperature increase button does not work. Comes complete with keypad and pump cords and also a light. When we try turn it up, it gets set to 103, and nothing happens. Hi, Most of the jets are adjustable at the jet face. Experience a quiet, calm soak: the foundation of hydrotherapy with the beauty and functionality that only Jacuzzi can provide. Hooked up electric and everything worked well for about two months. I was told to replace the temp sensor so i shut it off at the breaker . Are there any tests that I can perform to isolated the control panel (Sundance Spas Control Panel LED Part number 6600-832) or the board? Hi Sam. have a TSC-9 panel when i turn it on everything works but when i try to change the temperature it will only go to 59 and when i change it to 92 it defaults back to 59 what can the problem be thanks. In some cases, both parts need replacement. No problem at all Denis said we want you to be happy and back in your spa ASAP. poster. If you'd like to get expert points and benefit from . Plug and play style We have checked the breKer box we have power to the plugs. This is unavoidable because spa components work hard and break down with age. Unplug the pack. Jacuzzi Brand hydrotherapy is world-renowned, and the name that launched the industry continues to redefine it. Loosen the cover screws and open the cover of the spa control. The tub is 200 miles away, this is what I could find picturon the pictures i took before I left. Make Shopping a Breeze with our Concierge Team, Get 15% off all Jacuzzi Luxury Bathroom products with coupon code REMODEL*. Jacuzzi Spa Air Control Knob, Silver. Daniel it seems the topside control is working on some level. No dealers could be found matching your zip code. Highly recommend, Fast delivery with excellent after purchase support. I can turn on the lights, and adjust the temperature but i can not turn the jets on or off without using the temperature controls. When I plugged it back up it goes back to the same as I found it. I am not sure about the voltage. I just repaired a ton of freeze damage. 1 jet pump will not turn off. Im going to test heater with multimeter tonight is there way of testing temp hi limit sensor or board. Using the formula in exclusive jets Aqualibrium perfectly placed along the key muscle structure along ergonomic seats, we deliver the optimal massage. NorthWind Hot Tubs Owner's Manual: PDF: Download: 2016 Owner's Manual: Silk Spas Owner's Manual: PDF: Download: PREVIOUS: 2015 CS Owners Manual: If space is not an issue then other factors can be considered. (The Frescoand Mitoare exceptions to this rule. When shopping for a new spa control, you will find affordable bundles which include all other components such as the circuit board with electronics, heater and controls, blower, and pump. Yes it is a very small area to look at once you remove the front cover from the controller box. Get inspired by stunning installation and design ideas with Jacuzzi bathroom products. Website operating Hi there thanks for the quick responseserial number is OXO3LCD-100436881-0812. He took the time to ask me questions about our hot tub problem and offered a few potential solutions. See if the panel or any buttons are cracked or if it could have possibly gotten wet. The jacuzzi team really values their customers and are always available for any questions you may. A couple hours after a very brief (2 second) power failure, the left side pump turned itself on and I pushed the appropriate Jet button and turned it off. Trs bon service et technicien trs comptent. Learn More. Had some cracked plumbing, which I fixed. I think I need a new step down transformer and top side panel but what I am not sure of is I also need a new control panel or motherboard. Several months ago the button on the top-side control panel for the 2 speed pump (#1) stopped working. It is in stock and would ship Monday: https://shop.aqua-tech.ca/products/balboa-vs501s-replacement-spa-contoller-bundle-kit-pn-vs510s. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments. Hoping youll have some insight for us too! Red and Green Blinking Lights Topside control will not turn on pumps or blower or respond to any of the programming or temp buttons. If it does not and you dont hear the relay click on the board you could have a bad control panel. outstanding in every thing ,service knowledge wow this is the best service i have had in like 15 years . Check the cable from the flow switch to the PWA for cuts and if you can send me the serial number of your Altamar I can send you a link to both a topside and flow switch. Please see the bathtubs, Jacuzzi Aluminum Curved Shower Curtain Rod, Freestanding Tub Filler Rough-in Manifold Kit with Integral Stops, Chromatherapy 256-Color Light Kit (Field Installation Required). I unplugged the auxiliary control, and no change. Lift the side flap of the cover nearest to the fold of the cover and wrap it under the cover. These are $800.67. 231K views 8 years ago JACUZZI Tub Parts. The heating element is a minor repair and easily replaced. The main panel control light up and number are display mine that is start priming. Sorry for the late response. Get 15% off all Jacuzzi Luxury Bathroom products with coupon code REMODEL*. When I removed silver data cable from the controller the pump came on. We are your JACUZZI Parts Authority!https://www.youtube.com/watch?v=FDuWF5gOU6U Turn on the power and follow start-up instructions. Excellent prices, service, after-sales service, and fast shipping to Toronto. * Does not include freight or delivery. home improvement and repair website. Should problems continue, you can contact qualified spa technicians for assistance or consult your owners manual. In 2005 they used the small control for controlling the lights on their new waterfalls and underwater lighting and then a few years after that they eliminated the small control completely from their spas and now they just use the big control for everything. Theres a second, smaller control panel on the opposite side of the tub which also will not work. You need to have a proper foundation and meet any electrical requirements. Still nothing.can you help me ? I would definitely recommend Spa911. Once that happens, the jets seem to pulse for a couple beats and then stop, pulse then stop, and continue to do that until we unplug the hot tub. Your answer will be published for anyone to see and rate. Pull the air hose out as shown in the video put another hose into it, i had a hose laying around from my dehumidifier, maybe you have one from your aquarium? It does come on during the normal heating cycles. It sounds like you have a VL200 mini oval topside control with the jet, temp and light button. A minimum of 12X 18 direct access to the equipment is needed. Hi I have a gecko mspa-mp-p122-p222 board and a coast spa 3 pump control panel. I can cause jet one to come on by adjusting the temp on the spa side control. I needed information and help diagnosing the problem as well as direction on what parts I needed to purchase. When standing directly in front of the bath the suction cover should be right beneath you. I would strongly recommend his company, it was a pleasure dealing with him. Call 1-844-602-6064 or start a chat now to find out more information. All these problems seemed to have stopped overnight and everything was normal this morning and able to enter F1 mode but it just started clicking again and all the same problems are occurring. The screen shows the temperature still and no error codes. Heres a link to buy a new one: https://shop.aqua-tech.ca/products/gecko-bundle-retrofit-spa-pak-inye-5-pn-bdlye5k200. The circuit board had fried and the manufacturer could not provide a replacement. If i disconnect the j6 sensor terminal completely from the board the control panel touch features respond and work but with sensors errors (SN3 Iloc Sn1) with temp 106F. Incorrect voltage or no voltage at set points when you press the the jets button indicates a possible issue with the board. But the number wont start! If only part of the control panel is not working, check for any blinking lights or error messages. Generally, the size of the bathing area in the bathroom will determine whether a 5-foot, 6-foot or corner bath is selected. On an end-drain bath, the right hand or left hand designation refers to the location of the drain. If you dont have proper power you could have a bad, wrong or improperly wired plug. This natural experience is brought to your home in a unique way, without air infusion, allowing for the calmest form of hydromassage. It heats and circulates but the control panel buttons will not work the temp also shows much higher than the set temp when I turn it off at the breaker ? Connect the controller to the pump through the double 90 fitting arrangement. The remote panel is the ribbon cable that is plugged into another ribbon cable near the bottom of the Sentry control box. They do work and the tub still cycles. We just got a used 2015 Jacuzzi J345. Ive seen both a bad connection from the topside to the board and or a bad topside cause this as well as Ive seen a bad board cause this. The spa went into cleaning mode with both pumps operating as well as the blower motor for bubbles. Would it make a difference if it were hooked up to 110 instead of 220? Now turn the power back on and see if the hot tub starts to filter or heat up. Is this a bad hat sensor? Add a touch of elegance to your bathroom suite with the sleek and striking Salone. Hi Jess. Designed for straight-rim bathtubs, Jacuzzi, Enhance your bathroom dcor with the stylish, solid brass Barrea. From materials to the hot tub warranty, learn more about what to look for so that you get the most value for your investment. 10755 Scripps Poway Parkway Ste-409 San Diego, CA 92131; 858-210-8062; Went to install it 2 months later and discovered the pump wouldnt fit. Hello I have a Sundance Del Sol Redondo 2003 model. I find a flashlight is beneficial to see the connection. I cut the damaged section and spliced it back together. Color code so you know where the wires go. Its pretty cold here now, so I put my cover over my spa to save energy. Check to see if there is any visible damage to the topside control cable from the topside right down to where it connects to the PWA. * Does not include freight or delivery. Warranty parts are obtained directly from Jacuzzi. If that all checks out you could have a bad topside and or bad circuit board. If it does you know the pump is good and you either have a bad keypad button and or a bad board. Visit your Jacuzzi Hot Tubs dealer for the most current deals. . Cheryl it sounds like the amp draw feature of that spa. The display error is FLO 2.. I have a Sundance Altamar hot tub.. I was stuck in quarantine at the start of winter with my spa being my only luxury. The perfect mix of air and water delivered through jets precisely placed along key muscle structures in ergonomic seats can improve your overall well-being. What are your thoughts? I have a 2012-ish Sundance Hawthorn with the dual pump option and the circulation pump (pump 2) now runs, but the display will not take any input. And the light of the Maine panel control light up. Hey Tim. I have no idea what to change now, can someone help. Find out which bathtub is best for you. Most people are like you ie when the smaller control goes down they just go without it. Youve picked your perfect model, thoughtfully designed your backyard, and chosen your accessories. If only a part is not working, look for error messages or blinking lights. Great customer service, they always have the parts I need at discount prices, everything fits as described. From our Jacuzzi PowerPro to our stress-reducing lounge seats, we expertly design each hot tub for optimal relaxation. Can access menu, but only some buttons responsive to touch. Here is a link to our current collection: https://shop.aqua-tech.ca/collections/hot-tub-chemicals. Plus, when you buy a hot tub that uses quality materials and the latest technology, youll save on maintenance, energy costs, and the expense of replacing costly salt water hot tub systems in the long run. Having located the suction cover: A general rule of thumb is that the water heater should be two-thirds the size of the water capacity of the bath. No smaller pump for hearing alone. When something stops working, it is possible to replace only one part of the spa like the heater or the spa pump. Drop me a comment and I'll get back to you personally, it won't be my secretary!Helping you learn electrical/electronic engineering at your own pace,Fereidoon On the shell under the suction cover. Thanks. We have a 2002 cameo Sundance Spa. professional advice. The plug works much like a shaving plug in a household bathroom. Hi We just bought a brand new Auquarest hot tub 110v. JACUZZI Air Bellows Be the first to review this product This is the air bellows for JACUZZI Hot Tubs and Whirlpool Tubs. If you hear sound from the pump motor like it is running but you just have no water flow then you could have an air lock that needs purging. Locate the circuit board connections and see if any corrosion needs to be cleaned off of them. Copyright Any assistance is appreciated, but I guess I most likely have to replace the controller? Heres a quick summary of how to maintain a hot tub: Water: Check the chemical levels weekly with test strips and adjust them by adding the appropriate products per your owners manualno chemistry expertise necessary. The main control panel will not operate any of the pumps or blower motor nor will it allow for the temperature to be decreased, only increased. New cords are provided for various components and it is advisable to use them rather than the old cords. We agreed to first try a heater. FLO : Pressure switch failure, open switch, FLC : Pressure switch failure, closed switch, ILOC : Interlock failure possible pump or ozone spike. Angela the HL message on most platforms means hi-limit. Good Afternoon, Ive attached a link for your convenience. What voltage do you have at the jet 2 set points on the board when you press the jet 2 button? Contactez-nous par tlphone ou par courriel pour fixer un rendez-vous avec un de nos techniciens. I have a Sundance 680 series spa Peyton model. Do you have two jet pumps or one? I have a 2002 Sundance Optima tub. I think grout might have gotten inside. I have a GECKO IN.YE-5 spa system with a IN.K200 control. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 7 Pool Renovation Questions People Dont Ask, https://aqua-tech.ca/store/index.php/control-panel-sundance-880-2009.html, https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/intelligent-balboa-vs501-bundle-kit-for-replacing-existing-spa-paks-part-number-vs501.html, https://aqua-tech.ca/store/index.php/sundance-parts/electronics/sundance-spas-control-panel-led-part-number-6600-631.html, https://aqua-tech.ca/store/index.php/sundance-parts/electronics/flow-switch-with-transparent-tee.html, https://aqua-tech.ca/store/index.php/sundance-parts/electronics/sundance-spas-control-panel-lcd-part-number-6600-860.html, https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/vs100-balboa-controller-kit-part-number-54825-01.html, https://shop.aqua-tech.ca/products/balboa-vs501s-replacement-spa-contoller-bundle-kit-pn-vs510s, https://shop.aqua-tech.ca/collections/hot-tub-parts-jacuzzi-spas, https://shop.aqua-tech.ca/collections/hot-tub-parts-sundance-spas-electronics-1/products/sundance-spas-control-panel-lcd-pn-6600-860, https://shop.aqua-tech.ca/collections/hot-tub-chemicals, https://shop.aqua-tech.ca/products/gecko-bundle-retrofit-spa-pak-inye-5-pn-bdlye5k200, Spa pump not responding to buttons but still comes on during cycles. Le personnel est super sympathique et trs serviable. If it still doesnt work you may have a bad main control panel, bad connection at the PWA or a bad PWA. If it senses that the spa water has reached 110 or 120 degrees, the switch trips and your heater (and often the pump, too) turns off. Original button had a face diameter of: 1 53/64". I think the two speed motor or the switch is bad. any thoughts? How I. Hi I have a sundance Optima Hottub 2001. Thanks Denis, and I will tell all my friends how good you guys are! Great prices! This website and company are exceptional. Even on Saturday and Sunday! The good news is that it is still at temperature and appears to have the jets turning on to keep it at temperature. If you have any insight it would be appreciated. What voltage do you have at the jet 2 set points on the board when you press the jet 2 button? From the perfect mix of air and water to the careful placement of each exclusive jet on ergonomic seats, we deliver the optimal well-being experience. All the voltages are correct and the fuses are good in the VS300. To get started with placing your spa control order online, choose the right model for your spa . In order for me to use it I have to plug it in and unplug to shut off. I had to replace the circuit board because of a short. More jets don't equal a better experience, but the right jets do. I could hear a clicking sound from the mother board after I replaced fuses and turned spa on. Nigel, I think I just developed a similar issue. Hello, I have a Strong G2 spa running a Balboa MVP240TSD Topside Control 4 Button 54678-01. Hi Lynn. and a bubble top. From a sanctuary of warm, enveloping water to a gorgeous getaway, your dream bathroom should delight all your senses. After connecting the plumbing, check skid level with a small carpenters level. (The temperature of any setting may rise slightly depending on the current use and condition of your spa, and on outside temperatures.) My topside control will not operate my jets. I called the company that I bought it from and the guy said Aries changed the spa pack and the control center. Hi, I have a. All rights reserved. Everybody needs that.. Thank you. If you do have proper voltage you could have a blown fuse and or bad board. I wasn't expecting it to be an insulated tub also. Try disconnecting the remote panel Shannon. For these two units the suction cover will be across from you.) After recent water change, the topside control panel Balboa MP6 is now only partially responsive. read more Michael Coulon Owner and Operator High School or GED 22 satisfied customers After I disconnect everything on the main board. Temperature displays fine, and can adjust temperature setting and turn on lights but just cannot start jets. I recommend to deal with Spa 911 to anybody with a hot tub. View our Privacy Policy here. In case the heating element is fine, a spa technician can diagnose the problem. Does anyone know what I can do. Any help greatly appreciated. They are held on with wood screws that can be removed with a phillips screwdriver. Master bath Whirlpool jacuzzi Hello our home was built in 1992. Mark what is the serial number of your Sundance Spa? As you can see, it is quite easy to end your troubles with your spa with easy spa replacement parts. Several months ago the button on the top-side control panel for the 2 speed pump (#1) stopped working. There could be problems with your breaker or circuit board. Completely disconnect the circuit breaker in the breaker box or panel and other secondary boxes near the spa. I wouldnt hesitate to recommend spa911 to anyone looking for parts. FREE delivery Tue, Apr 11 on $25 of items shipped by Amazon. I am in a similar situation as many here. The first step is to simply reset the breaker. Trisha when the skirt panels bulge like that they are warped and simply need to be replaced. Some topside controls are not compatible with some control boxes. Im the morning all flow had stopped. Our jacuzzi tub recently had an issue where the whirlpool, once turned on could not be turned off. In the event that servicing the pump/motor should become necessary, the access would facilitate this. Now it is no longer under warranty and the side panels are popping off it looks like bulging on the left side while facing the tub. To wire the pack, make sure power is still off.

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