If you did not install the Air seal on the back of your GLAS when installing your device, we strongly recommend doing so to prevent airflow in or out of your wall that could impact the sensed temperature. If it looks dirty inside, clean away the accumulated grime that may be affecting its functionality using canned air or a soft artist brush. While GLAS cannot react to indoor allergens, we recommend that allergy-sensitive customers install a high-MERV7 filter during allergy seasons to improve their homes air quality. . How do I connect my mobile smartphone or tablet to my GLAS? (1 answer). It comes in a stylish design and with impressive features. Can I select what unit of temperature to use on my GLAS device? If you do not have a C-wire, you will need the adapter to power your GLASthermostat. If you know your thermostat is turned on, then its time to investigate a little further. But when I kept an eye on it the red would go from 5-4-5-4 and the green would be solid. GLAS will never needlessly use energy when set to this mode, but will ensure that your home is never uncomfortably cold. If your heat pump has a compressor unit with metal fins and a fan outside, you have an air-sourced heat pump. Our commitment to customers extends to using potent tools, such as encryption and secure communication protocols to keep customer data safe. With the GLAS smart thermostat app, you could tweak the temperature from anywhere easily, from any device, or even with your voice. (1 answer), Answered 2 years ago by JoseVerified Purchase, Q:Questionoutside temperature is not updating been stuck on 37* for 4 days now. And in the winter, the lower you set your away and sleep setpoints, the more energy your GLAS can saveyou. GLAS helps you monitor your indoor and outdoor air quality. If your thermostat is powered by batteries, check them to see if theyre still good. Type in the name and password of the network you wish to connect to. Your device will assist you in setting up your wake and sleep times, and creatingevents. Im leaving my home for a few days, can GLAS help me save energy while Im away? Connect the AUX terminal on your GLAS thermostat to the control terminal on the auxiliary device. If you set the temperature for high and it still doesn't. Typically, these are set to the Temperature Preference for the current state of Home, Away or Sleep. If, after checking all of the items on this checklist, your thermostat still has no power, youll probably want to call a professional to look at the problem. Humidity is the amount of water vapor in your air. 4. Ensure that the furnace door is closed. GLAS works with Google Assistant and Amazon Alexa. This is a common problem for many homeowners. If the thermostat display is dark, a lack of power may be the culprit. I have a ventilator in my home, but its not connected to my thermostat. Burner Will Not Turn Off 7. However, a factory reset will delete all stored data on the device, including temperature preferences, schedules, connection to your devices, and any other personal data. GLASs internal algorithms optimize the operation of your heat pump and auxiliary heat so it always uses the most efficient type of equipment at all times, when your device is connected to Wi-Fi with a valid postal code entered. You can control many GLAS smart thermostats in one home or many GLAS smart thermostats across many homes. It is up to you whether you want to interact with these third parties through GLAS. 3. Find the skill for your device, and then select Enable. Can I connect multiple GLAS smart thermostats to my mobile app? You can purchase new fuses at most home improvement stores for a very reasonable price. Main Burner & Pilot Goes Out During Normal Operation 11. Once GLAS is able to start estimating your energy savings, the icon will change from runtime to savings, and tapping on it will display a graphic of your energy savings in addition to runtime. Check your thermostat's wiring. And, if your kitchen has a cooking vent, turn it on whenever cooking or cleaning your kitchen. From your home Wi-Fi, use your GLAS username and password to establish a connection between the Google Assistant and your GLAS smart thermostat. After double checking the installation, sometimes external factors will continue to impact the device, and an adjustment is needed. We recommend you do this by enabling Minimum hourly fan runtimeas well asSmart circulationfeatures. Remove your thermostat faceplate. Use the included adapter and the installation instructions to convert your heating or cooling systems to power your GLASthermostat. While your home might feel more comfortable at a higher humidity, when the outside temperature is very cold, a low humidity is important for the health of your home. On while occupiedis a mode aimed at advanced users controlling lighting or other specialty applications in a commercial setting. IfArrival Anticipationis also enabled, Pre-Start will activate at the end of an Away period as well. Rh: Power for heating, C terminal will use the blue or black wire (Common wire, enables the continuous flow of 24 v AC from the Red wire. Replace the thermostat body plate. (1 answer), Q:QuestionDoes it accommodate a 2 stage furnace with modulating fan. Failed Ignition 6. Is there anything I can personally do to improve my homes air quality? For Amazon Alexa, you will need to use either the Alexa mobile app on your smartphone or tablet or visit echo.amazon.com on your web browser. Home and away are the temperature setpoints you select to maintain comfort while youre home and save energy while youreaway. Welcome to The Indoor Haven. Heat protection and freeze protection will still activate in Off mode in the event that the emergency heating or cooling setpoint isreached. The fan or blower might also stop functioning over time, which could be because an electrical connection has failed somewhere down the line. To access air quality information, swipe left from the home screen and select Airquality on your GLAS thermostat or the GLAS thermostat app. (1 answer), Q:QuestionThermostat will not come out of test mode. Once finished, replace the cover and flip the power back on. When using a connected Google Home Speaker, GLAS works with the Google Assistant allowing you to control functions such as temperature changes with your voice. We usually have to resort to the push-start at the stove. When GLAS is in a Home or Sleep state, the output will turn on. They will test to ensure your thermocouple or thermopile are working, and fix any loose or inadequate wiring. Inspect your circuit breaker and replace blown fuses if resetting the thermostat doesn't work. When inspecting the fuse, look for the filament running through its length. If the furnace doesn't light after three full attempts, you'll need to have it . It doesnt look like my wires will fit through the Air seal, can I increase the size of the wire hole? All rights reserved. GLAS will automatically transition to an Away state for the duration of the vacation, and then return to your schedule when your vacation ends. The most common source of CO2 and VOCs are from people and animals breathing, cooking, and use of chemicals, such as household cleaners or paints.2 The sensors onboard GLAS monitor your homes indoor air quality, allowing you to keep tabs on your homes overall air quality and take action to improve it when necessary. Where can I find GLAS warranty information? GLAS can control dedicated dehumidifier appliances. Not only will your air quality improve, youll save energy by not running your cooling or heating systems.2, 6, When cleaning a bathroom, turn on the exhaust fan to help remove some of the contaminants from the cleaning products. If there are any loose wires or wires that are cut or corroded, they should be clipped, stripped and reattached to the terminal screws. Although this may sound a little goofy, youd probably be a little surprised to find out how many people actually bump into their thermostats when passing by and accidentally turn them off. To put your system into off mode, swipe left from the home screen and selectOff. If this happens, you must get to the bottom of the issue to find an appropriate solution. Listen for the flame to ignite and for the furnace to start blowing warm air. In your HVAC equipment, disconnect the wires from the control board and connect them to the open terminals on the adapter. Without a wiring change, GLAS can still use this system to help you manage air quality. Typically, you should not have to manually restart your device, but if you suspect something is wrong, a restart is a great first troubleshooting step. The GLAS Smart Thermostat will not be impacted by the discontinuation of app support, and will continue to function as it does today. Temperature preferences conserve your energy by allowing you to adjust the space based on need and comfort level. Fan Keeps Running 5. Johnson Controls ensures that each professional installation comes from a trusted professional in your area, supports local businesses and gets the job done right. Then drill in the drywall anchors. If you see that the switch is turned to the on position, and youre still not getting power, then its time to inspect the thermostats fuse. The thermostat not turning on at all; If your thermostat is more than ten years old, you may consider replacing it at the first sign of malfunction. This makes the GLAS device more intelligent, since it can turn down your heat when you leave and turn it back on when you get home. Ensure that you use a clear naming system to help you know which location and which GLAS you are controlling at any time. If your home does not have ventilation equipment, GLAS cannot directly improve the air quality in your home. Can I control GLAS smart thermostats that are installed in different homes or locations from a single app? From there you can select your desired heating and cooling temperature for each of the threemodes. Why is GLAS reporting my air quality as fair or poor? The GLAS thermostat by Johnson Controls is one of the best devices when shopping for a smart thermostat for your home. I was at a loss, but ultimately checking on the switch in the AC's small power box got it back up and running. By enablingArrival Anticipation, GLAS will transition to the Home state at the end of a scheduled Away state, even if you havent returned home yet, ensuring that your home is comfortable when you return. Hello Ed. If a breaker did get tripped, reset it. TMC/GTP said: I have a Hearthstone freestanding gas stove with a wall mounted thermostat. Can GLAS help improve air quality if I do not have a ventilator? I need to know the devices Wi-Fi MAC address, where can I find it? Simply navigate to Settings -> Vacation on your GLAS device or the mobile app and schedule the time that you will be away from your home. Now, if the circuit thats powering your thermostat trips, then youll have a loss of power. How do I know if my system is compatible with GLAS? The reason is because your home's electrical system is what runs the thermostat. Use theFind an installer linkon the GLAS.johnsoncontrols.com website to enter your postal code and pick an installer. If you can safely reach your circuit breaker, try . Utilizing this information along with outside weather data, GLAS calculates how much energy you are saving when compared to operating only at your preferred Home setpoints for cooling or heating. The colder it gets outside, the lower the optimal humidity level in your home is. This answer deserves a thousand upvotes. The fuse will literally pop out when this happens. Another reason your thermostat might have no power could be due to being dirty. While youre inspecting the wires, youll also want to make sure that none of the wires are damaged, corroded, or have been chewed through by a pest. If your LG air conditioner isn't turning on, possible causes include blown fuses, circuit board issues, frayed power cord, overloaded sockets, a faulty remote control, and damaged internal components. In general, you control who has access to the data collected through GLAS. 305. Connection to Wi-Fi allows you to get the most out of your GLASthermostat. When enabled, it will cause GLAS to operate the fan continuously when your device is in a Home or Sleep state. Why not? Once you realize that your thermostat is in fact on, make sure you turn the temperature higher than the current room temperature if youre heating up your home or lower if youre cooling it. For most homeowners, a basic fiberglass filter is sufficient. You should be comfortable there. If the thermostat display is dark, a lack of power may be the culprit. If the screen does not seem to work or it is not illuminating, try holding your hand steadily in front of the devices base. If you want to fully realize the capabilities of your system you will want to have a professional install a communicating thermostat designed by the manufacturer of your HVAC equipment. This form collects your name, email address and other personal information. (0 answers), Q:QuestionWill it work on a high voltage oi heat system or is it a 24 volt thermostat only? By creating schedules, activating occupancy detection, and selecting set points for home, away and sleep modes, you can ensure that the thermostat runs only when you needit. After selecting On, you can optionally select a specific amount of time to run the fan for before going back to Auto mode. Often, the section of the wall that a thermostat is installed on is shared with the airflow path of your heating and cooling system, or a device can be installed on a drafty exterior wall. United States Environmental Protection Agency. Yes. Already did a factory reset, disconnected wifi and re-installed but no success. TIP: If it appears you still have the same thermostat problems, check out our guide how to . Yes, GLAS has a built-in occupancy sensor that is used to determine if someone is home. Connection to Wi-Fi is part of the set-up process you will walk through duringinstallation. You can alsoclick the buttons below. From the Account Management screen on your GLAS mobile app, select Invite users. Yes, GLAS supports a feature calledMinimum hourly fan runtime. If the problem is not resolved, make sure the breaker is shut off and remove the cover. the 2 C wires on the control board should have been left in place, one of them should go to the condensor, with it disconnected, it won't turn on. Best to call Glas and ask, you can reach them at 1-833-297-4527. To ensure comfort, GLAS bypasses those minimum timers in response to user changes (such as changing setpoint or turning the control on/off) when safe to do so without harming equipment. In the air quality section, you will find reporting on total Volatile Organic Compounds (tVOCs), equivalent CO2 (eCO2), and Relative Humidity. First, the GLAS smart thermostat model number SIO2-00000 was discontinued in 2019 and then followed by the replacement model SIO2-10000 was also discontinued in 2020. You can use a can of compressed air or a rag. You can use your GLAS mobile app to control the temperature, heating or cooling mode, fan runtime, and other features. High levels of outdoor allergens, such as pollen and mold, can cause sneezing, itchiness, and runny nose oreyes.9, Air Quality Index (AQI) is a measurement designed to inform you of the current air pollution outside of your building. Use the photo you took of your old wiring as a reference and connect the wires to the corresponding terminals on your new GLAS thermostat. GLAS only works with Google Assistant or Amazon Alexa voice commands. 2023 Best Buy. Furthermore, Johnson Controls will continue to provide customer support for GLAS technical inquiries. My Honeywell thermostat isnt working on Heat but working on AC. Smart ventilation is a feature available when GLAS is configured to control a ventilator and is turned on by default. If the cooling still doesn't come on, but has worked in the past, call a professional . In addition, GLAS works with Amazon Alexa allowing you to control your thermostat through an Alexa-enabled device such as Amazon Echo. GLAS uses advanced algorithms to intelligently operate your heat pump and auxiliary heating to ensure your home remains comfortable while also preventing unnecessary energy usage. Yes. GLAS also supports configuring the auxiliary output in On while occupied mode, which will turn the auxiliary output on anytime the device is in Home or Sleep modes, and off when its in the Away state. Hold the "reset" button on your thermostat for 5 seconds if it's not working after a power outage. I'd like to use the JCI Glass to control it. To manually adjust the date and time, go to Settings> General> Date & Time. Yes, GLAS supports a feature calledContinuous fan when home. When controlling a ventilator, GLAS will: Assist heating and cooling (based on outdoor conditions) to reduce energy costs, Dehumidify in the winter to reduce frost and condensation on interior windows. GLAS uses the sensor in conjunction with your schedule to ensure that your home wont switch to an Away state while youre asleep, or that you wont wake up to a cold home if you sleep in a bit. Gas Odor 4. The stove was installed in 1998 and has had trouble consistantly igniting the main burner using the thermostat for a few years. Please read our. No, GLAS must be installed horizontally with the display at the top of the device. Verify that the thermostat is set to heat and is calling for heat, usually indicated by the words "heat on", a flame icon, or a shimmering sun icon. 3. Floating Flame 13. Adjusting this to the correct temperature can sometimes solve the ignition problem. Thermostats that are located in the basement of a home can be damaged by leaky ceilings and walls. Contact with components carrying hazardous voltage can cause . Is your thermostat still not getting power? Try turning the thermostat off and then on again. A low humidity level when the outside temperatures are very low is important to prevent frost on windows, and excess condensation in your walls leading to mold growth. What is the temperature shown on the home screen of my device, and what happens if I change it? With remote access, you can control your buildings temperature, adjust schedules, view energy savings, and power your system on oroff. If you set a cooling or heating temperature too close to the opposite one, GLAS will automatically adjust the other temperature to be 2 degrees Fahrenheit away from the temperature you just adjusted. GLAS can also control heat pump systems without auxiliary heat. When connected to Wi-Fi with a valid postal code entered, GLAS provides information about outdoor allergen levels to help you understand your potential impact. There are several possible reasons why your thermostat may have no power. Incorrect Gas Input 8. Use the included magnet to mount. To check the thermostat heating element and its wiring, remove the thermostat knob . Follow the instructions below to install your Johnson Control GLAS thermostat: Check this too: Mysa Smart Thermostat How-to & Troubleshooting Guide. We strongly recommend installing the Air seal on your device, even if you do not suspect it to be necessary. If you would like to completely disconnect from Wi-Fi, repeat the process for all connectedrouters. Connect the switch side of the relay pack to the two terminals on the AUX device. What does the Auto option for Heat pump staging mode do for my heat pump? Make sure the furnace circuit breaker switches are on. If theyre dead, replace them. GLAS also requires the front cover to be installed on the device to accurately sense temperature in your home. 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