All rights reserved. On the other hand, if youre suspended for a longer period, you definitely can and should appeal your Apex suspension! Hey@KrankyKrakaI tested it there and it is working as it should, can you ensure that you follow every step exactly. Are you using any software with an overlay? In this chapter though, well address only temporary suspensions. Privacy Policy. For Apex Legends Mobile, the ban appeal process is the same. Whether by the system or as a human mistake on their end. Which Legends were your squad mates using (if applicable)? What is your gamertag/PSN ID/EA Account name? The easiest way through which you can remove a HWID ban in Apex is by appealing it.The process is similar to the account ban appeal above.Another solution is to change your computer parts, although its not certain which ones. In that regard, here are the most common reasons that lead to a banned EA account: cheating of any type; abusive behavior towards other players; Been 30+ days and still banned on discord. I panicked opened a ticket about a possible ban appeal maybe due to an account hacking but upon the ToS teams investigation they found that my "account . Let's jump right in! idk if it was a factor, but last night i messaged RSPN_Hideouts on twitter explaining what happened and asking for an unban (nicely of course). Here, you can access your case information and other essential details. We'll ban players who break our User Agreement. which i already did. Youll receive their answer via email, the one youve put in the above form. I have made a case ban appeal where i demanded to get unbanned but at the same time i tell EA to mute my for about a week or two or even more because i feel that is the right punishment. Im guessing this is contributing to the lengthy 14-30 day process to get your appeal reviewed. If any of your legitimately earned rewards are removed as part of the penalty, include them in your Apex Legends ban appeal. I downloaded Apex through steam currently my game says i am banned with the reason listed as : BANNED It allows me to Queue up a game but right as its about to enter the character selection it pops up the Banned window. Of course, thats not to say that popular games dont have their fair share of rule breaking that result in account bans. However, that also depends on its duration. Check below to learn more. You may be banned from the platform for violating Apex Legends' Terms of Use, either unknowingly or knowingly. Second, the system is opaque. But I prefaced this post because I had to ask myself that question when trying to get unbanned. Still, there aremany reasons to use a VPN for gaming, especiallyif you want to lower your ping. If you get banned, falsely or not, the ToS clearly state you are no longer entitled to a refund. United States . Yes, you can unban your Apex Legends account, albeit not in every single case. loading screenWhat were you doing when the issue occurred? Check your inbox for more details. The sea is always such a harsh place for fishermen, but it is also the place where they make their livelihood. It was a pain to figure out those six clicks and it is increased by the fact that it should have been a maximum of 4. How can I appeal a ban, when my EA account says I have no active bans? Use this to add new information without getting your ticket pulled from the queue and dont be rude! Now, as we all know, when it comes to BR games, their competitive aspect along with the desire to be the last man standing can result in quite a few unpleasing events. Im still fairly sure Ill get my account back, but I doubt Ill get any compensation for the false ban.I think EA/Respawn could take a leaf from Valves book and make a Low-Priority queue that places toxic and or suspected cheaters together. The process of getting unbanned from Apex Legends has two equally important steps, so make sure to read the following content very carefully. COPYRIGHT 2015 - 2023 UNBANSTER.COM. Making false accusations can lead to a permanent ban on your account. I am also interested in your account, did you get unbanned and if so, how did you do it? Your chance of having your account restored depends on the facts you provide. Apex issues both permanent and temporary bans. When i check to see if the appeal has been reviewed. got my account banned lifted , thanks for the help! Basically, there is no clear cut "Here's your punishment" and it seems very much up to ToS, for better or worse. 43. r/apexlegends. When practical, EA will notify you of the action it will take in response to violations of these rules or breach of this Agreement.". However, it is clear in the ToS that it's very much up to the ToS team to decide your punishment. I havnt used it? Despite all of my efforts, they continued to refuse my appeals and kept the ban in place. 0When did this happen? Let us assist you in order to recover your account! Did your squad mates also experience the issue? So im wondering what i got banned for, i got cookie clicker like 2 days ago and havnt used it at all outside of cookie clicker, Lmao. Eventually I gave up, and being the dumb consumer I am I ponied up another $10 for the season pass and started the grind. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Heres a deeper explanation: Your Apex Legends account might get unbanned in up to 30 days but only if your appeal goes through. I hope to god its not whenever it bumps up in the queue, but that could be possible. Alternatively, you can go with Cant log in, Hacked account or Restore account, based on the nature of your issue, whether its an Apex Legends ban appeal or account recovery form. Having absolutely zero indication in the game lobby that you are banned is awful. Common to most BR games, Apex included, here are the most popular account restriction reasons: Heres the EA ToS to get up-to-speed with all things to avoid. And yes, were here to help! Fix 6. Every time (100%)How severe is your issue? i dont think so my steam has Mobile authentication and origin didnt email me, nah man dont come back, auto click some other game, why is the apex community such cancer holy , I dont know why aye. Espaol - Latinoamrica (Spanish - Latin America). Which part of the map or menu were you in? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Here's a handy collection of links and information to help you through the appeal process. Unfair Ban on My Account for Speaking Russian in Game. Its like giving a death penalty to a thief who just stole a few breadsticks to eat, its stupid and something that i expected from EA basically. Good to hear! Finally Ive included a link to a google doc with my personal experience and timeline for getting an appeal processed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Remember, be polite and efficient. The most likely cause for permanent bans (presuming the person who originally owned the account is innocent) appears to be the login info for that account being compromised. Upload any proof you have to back up your claim, including screenshots. I know what you're thinking. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Select the game that your account was banned from. EAs Help Hub Facebook - https://www.facebook.com/EAHelpHub, Live Chat w/ a Customer Support Rep via messenger, EAs Help Hub Twitter - https://twitter.com/EAHelp, Live Chat w/ a Customer Support Rep via direct message, EAs Hidden Case Dashboard - https://help.ea.com/en/help-my-cases/, Remember to sign in @ help.ea.com before using the link above, This page actually allows you to review what youve sent to their team or append new attachments to a case email, The official page, found here: https://help.ea.com/en/my-cases/, is much less useful, It shows all your cases as past (seems to sort via date created and if its not the same time as when you load the page its past). ALL RIGHTS RESERVED. In the meantime, you shouldnt send additional appeals since thats strongly discouraged and could complicate your case in the long term. In the meantime, refrain from sending additional appeals, as this could complicate your case. I appealed my case for a second time at the end of April after (my first appeal was rejected) and provided some more unique information directly in the appeal. It is because Apex Legends bans are not IP-based. Also, check your inbox to see if you got an email from EA. So I'm with you there and agree that chances are if they're cheating, they'll just make another account anyway. Heres where we come in handy, should you require our professional and customized unban service designed to get your account unbanned from Apex Legends! Dig deeper into game updates and new features coming in Apex Legends: Revelry season including Remastered Legend classes, Team Deathmatch, and more! Scroll down to the bottom of the page and click on Contact Us. Hacking leads to a permanent ban. If you haven't already, you should do this first. Im hoping this can help everyone to make their appeal. Not consenting or withdrawing consent, may adversely affect certain features and functions. I think the fact that the ban decisions are nebulous and the communication is limited doesn't help the situation. Also, keep in mind that it can take as long as 30 days to have EA's support team get to your case. Last edited by Bugcatto ; Sep 3, 2021 @ 9:02pm. If repeated, they eventually lead to a permaban. *Applicable platform account and platform subscription (sold separately) may be required. False ban in apex, worst customer support ever experienced. Last I saw, EA Help twitter told someone to expect 14-30 days. use undocumented features, exploits or cheats in-game that disrupts an EA Service or another user's account. steam id : Kranky Ea account name: Krankykraka. I have submitted an appeal and given images showing my conundrum. To unban an Apex account, you must submit an Apex Legends ban appeal via their website. More so, a lot of the toxicity suspensions originate from player reports. The technical storage or access that is used exclusively for statistical purposes. If your account has been cheated on (regardless if it was you or a hacker), based on ToS it should be permanently banned but I've read plenty of posts saying that they have been unbanned even though their account was cheated on. Required fields are marked *. This also depends on the severity of your chat logs. Google sends me a Did you just login from this computer? even before two-factor authentication was standard. Persistent internet connection and EA account required. Support your claims by uploading a document that can act as evidence. We have helped over 300,000 people with their problems. How To Get Unbanned From Online PlatformsAn A to Z Guide. I am still permanently banned and that kinda sucks. Account banned fifa mobile Account Banned/Suspended I got a ban but there is no info about it I feel like this there's something wrong with my account. Changing the optics-switch button keybind and he UI size for no reason is a terrible change that should be reverted. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I still haven't heard back. Funny enough I was last playing Arena too. use . So, go through the following. Access EA's Contact Us form using any web browser link. Unbanster January 7, 2023Ban AppealLeave a Comment. I logged in 2 weeks ago and my account is banned (This is Origin mind you). In March 2021, I received an email that my Apex Legends account has been banned as I was "cheating" and broke terms of service. The technical storage or access that is used exclusively for anonymous statistical purposes. Appeal your ban to EA support and you might get unbanned, that is if you are telling the truth. Now, lets see whether or not you can get unbanned from Apex Legends! #4. Here is a more comprehensive explanation: To get unbanned from Apex Legends, you will have to follow two essential steps: Before you submit your ticket, go over EA's Positive Play Charter to better understand EA's rules of conduct and know which rules you have broken, if any. However, if youre able to, you can go ahead and log in. Apex Legends is an online free-to-play battle hero shooter game created by Respawn Entertainment. The only difference being the Support link, as well as having to choose your mobile platform prior to the ban appeal. And it especially doesnt warrant a ban, but there you go. I got banned for toxic behaviour:/, That's what I'm wondering because I got banned for the same reason and. Where did the issue occur? False ban in apex, worst customer support ever experienced Hello, I have been suspended for no reason! At the bottom of section 6, you can read the following: "If you or someone using your EA Account violates these rules and fails to remedy this violation after a warning, EA may take action against you, including revoking access to certain or all EA Services, Content or Entitlements, or terminating your EA Account as described in Section 8. Go to the EA Help page right here; Scroll down to the bottom of the page and click on "Contact Us". This page glitched out on the 04/18 for me and showed a case that wasnt tied to my account - for language usage. Instead, youll need to use your 'Case Information' page for any further communication. EA is very serious when it comes to cheating. It should not take 6 clicks to actually be able to read the case info, counting the two that it takes to log in. Step 2: Click on "Help with a Game", then select "Battlefield 2042". You have to upload a text file (*.txt) if you want to add more information without submitting another ticket at the back of the queue. Make your appeal by providing detailed information on your case. Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? Then I found out I was banned for the reason: "your account was involved in cheating". Top 10 Things You Can't Say There: number 1 hello; saying hello will get you a perma ban. I assume it is because of spam, but I sent them a lengthy email like three days ago and its still in the process. and majority of people who play clicker games use and auto clicker but if you dont play them i understand that sound wierd as, I just wanna play apex :( I dont cheat in any games. However, it is impossible for you to tell where your account has been logged into using EAs current systems unless you have two-factor authentication setup.Why was there no communication on this? Due to Covid and recent holidays, there is a large backlog of ban appeals being processed leading to this time trending to the former rather than the latter.From personal accounts from others, my own experience, and EA Support staff this process is likely going to take weeks, not days, to be resolved. Which Legend were you playing (if applicable)? Hello everyone, I am writing this post to share my recent experience with EA's support team and to seek advice on how to appeal a ban on my account. Whats the point of permanent bans if you can just make another account with no repercussions? In case this policy changes, I got a very quick response from support about this so I suggest asking them before you decide to make another account. I'll update this post as needed if anyone has any other useful information, but I'll probably just be tracking this in the google doc link here: https://docs.google.com/document/d/1KrUnxtLRNNvbizUPEb6dtOGO6IapUBG87norVqPcoY0/edit?usp=sharing. However, dont forget that for most cheating penalties, EA also bans HWID. Keep in mind that the majority of requests receive a negative response. Celebrate the Apex Legends Anniversary and get rewards when you login! I included similar information in attachment to my first appeal, but I believe that due to how poorly phrased the first appeal was that they didn't give the attachment a look. However, as explained above, this depends on your ban reason.For extreme toxicity, threats and slurs, you stand close to no chance of the ban being removed. Yes, you can get your Apex account unbanned. And its definitely here to stay! Quarantine 722. To unban an Apex account, you must submit an Apex Legends ban appeal via their website. If you need to take steps to appeal your ban, follow these instructions: Select the "contact us" button at the top of the EA Games homepage. Theres no way to transfer your old save data to your new account. Find "Manage my Account" among the list of options. Alternatively, depending on your issue, you can go with Recover Apex Legends account or Unable to log into my account. Regardless of the reason you got banned, here's a guide on how to submit a ban appeal in order to get unbanned from Apex Legends!Check out our account unban . Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. These include lockouts, suspensions and bans. While I am grateful for the ToS team taking a serious look at each case submitted to them, there are clearly some problems with the case submission form that is used. If they do email or call, it'll be a number or email that doesn't accept calls or replies.You can attach new files (including .txt) until your case is resolved, but you cannot remove files without help from EA Support. However, you wont be able to use that email message to reply to EA. What are these people doing to get banned? And in case you went against EAs rules, know that it can be hard to regain access to your account before your suspension is due to end. That would be all on how to get unbanned from Apex Legends. Use These 2 Steps to Get Unbanned From Apex Legends (By Submitting Your Appeal) The process of getting unbanned from Apex Legends has two equally important steps, so make sure to read the following content very carefully. You need to: Go to this link https://help.ea.com/en/help-contact-us/?product=apex-legends&platform=&topic=dispute-ban-suspension&category=manage-my-account&subcategory=banned-or-suspended-account, Fill out the form and add attachments as needed. Once a ban has been imposed, an email is sent explaining the ban. 7 days account suspension for the 1st offense; 14 days account suspension for the 2nd one. TL;DR - I was permanently banned for cheating immediately after my 1001st game. Valve Corporation. If you have any questions for our team, share them via the comments section below. . In this article, well go over how to get unbanned from Apex Legends so you can jump back in the game and enjoy the new content! I will not lie but Ive made like 26 cases, but majority of them are insta declined within 30 minutes. Apex Legends Account Got BannedLearn To Appeal It Now. That's where I got hacked, my steam account was never compromised. 3. If i download the game and play it from the Origin app i have no problems loading the game. The following games' ban appeals are handled by their official support website: Fortnite: Go to https://epicgames.com/help/ to submit a ticket. you abused it in multiple games probably. Sit back and relax while we do the work. If youre logged into your account, you should automatically skip this step. However, since toxicity is subjective at times (except for the slurs and racism), quite a few cases get unbanned from Apex Legends, even if theyve been permanently restricted. Here are tips you can use when filling out EA's appeal form to increase the chances of your claim being processed as quickly as possible: As mentioned, it may take up to 30 days for your account to be unbanned- provided your appeal is successful. DoNotPay can help you with this easily. If you have a question youd like us to address, feel free to shoot it in the comment section below! Lets first start by going through what can actually get your Apex Legends account banned! Log in and get faster help Log in to your account for all possible help options Continue without logging in Log In. I think an update to the case management system, providing more information to cases actually in progress, would greatly reduce the frustration with the opaqueness of the communication as well as allow people to get easier information on their case. The process to contact our ToS team can be found here:https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/. You may have bans or suspensions that don't show on this page. If you believe that you were banned for something you didnt do (and if you can prove your claims), you can proceed to the second step. PCAMD or Nvidia Model Number amdEnter RAM memory size in GB 16gbWhat is your gamertag/PSN ID/EA Account name? The progress flow status is broken on the default and it is a pain to navigate the EA Help page to find the one I linked. Upload any documents you have as evidence. CHANGE TOPIC You have 0 OPEN CASES for apex legends. For anything else, select the correct one, so they can easily locate your account. Restart your computer and launch Apex Legends to see if it is performing any better. E.g. Step #1: Review EA's 'Positive Play Charter' & 'Rules of Conduct' If you keep breaking the rules, that will lead to having your account banned. Apex Legends Game Director and Design Director give a sneak preview of the next season in this special dev diary. It is essential to remember that most appeals receive a negative response. When it comes to bypassing an Apex Legends ban, know that its impossible to actually bypass it. he didnt respond, but now im unbanned. i said some nasty shit on a whim,, i dont even remember what the context was but i got PERM banned after investing hundreds of dollars and thousands of hours into my account. 2 SyN_Friisky 2 yr. ago I'm not sure, maybe you can ask hideout if he knows what to do? You need to speak with our TOS team@Dalton_Losey18, there is no one else who can assist you. #10 Usten Macduff Nov 23, 2020 @ 12:31pm I dunno. These are also the cases with a low to no chance at an Apex unban. does anyone know how to navigate a ban for toxicity? Cheating on Apex Legends includes using third-party software to gain a competitive edge. Youre not going to hear back for a while. If you're having trouble logging in or playing your games, see if our troubleshooting steps help before you contact us to dispute a ban or suspension. The process to contact our ToS team can be found here:https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/, My account was not hacked..your link brought me to the "were you hacked page". My Ea account is linked to both origin and steam but i have a different user name for both.I want to get my steam account unbanned but i do not know how to apply for an appealWhen i open up the case history it tells me i have no ban or suspension history. Going through a van right now, me EA data shows multiple logins from outside my own country. Once you finish, simply press the Email us button underneath the Apex Legends ban appeal. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. 3 Steps To Recover Your Destiny 2 Account From Ban, 3 Steps to Recover Your Suspended Poshmark Account, The Easiest Way to Appeal When Your Nintendo Account Got Suspended, 3 Steps to Follow If Your PNC Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Claiming compensation for canceled or delayed flights, Finding people on sex offenders' registries. Answer a few questions related to your banned account. Hey guys, I got a 30 day ban for saying 1 foul word out of excitement, not towards anyone. At the bottom of the page, you will see Other Support Options. We also use Steam with Steam Guard and 2FA. They are not reachable otherwise unless they call you or email you. You need to be patient and wait for our team to respond@Dalton_Losey18. Receiving a negative response means that your account will not be unbanned. This mostly depends on how fast EA reviews your case and gets back to you, as well as on the complexity of your case.They have removed Apex bans within 2-3 days of issuing them. When sending your appeal form, use the email used to open your banned account. You should have gotten an e-mail telling you why you were banned and providing links and information to appeal. Recently, I was playing a game and speaking in Russian with my team when one of my teammates began insulting me and my nationality. Your best bet would be all of them.Alternatively, you can try using a spoofer, but thats not a permanent solution.Using a VPN will not help, as the ban is not placed on your IP. to many people where naive about the chat ban bs and it spread like wild fire. Will try what OP does and send in appeals and hopefully one advisor would be nice enough to actually check the case. I personally found the EA Help website a challenge to navigate in order to find useful information and I wanted to make this easier for others. use software that interferes with or disrupts an EA Service or another user's account. edit: i just checked, the fixed status means that its resolved. thanks. The game can be played on Microsoft Windows, Xbox One, PlayStation 4, and Nintendo Switch. I got banned while I was in the hospital and it just made my mood worse. DoNotPay will generate a customized appeal letter in less than five minutes and send it directly to the company. my case has a little Green sign that says "Fixed". Below, we compiled a list of the most asked questions about Apex unbans, alongside our answers. yea i got banned cuz a guy hacked me and hacked on my apex account i got my account back but its banned and i spent over 600 on it and they wont unban me they just keep emailing me the same things so ive given up but if i link it to my steam account will i still be banned or not? I just get auto replies. Apex Legends is one of the few Battle Royale games that takes toxicity very seriously. There are some tips to keep in mind when filling out EAs online form to ensure that your appeal is processed as quickly as possible. Steps: How can we find the bug ourselves? Keep on reading to learn more. If you're being legit, send EA an email or tag RSPNhideouts on Twitter lol, i have sent them email and talked to them but i dont know if i need to do somethinge esle on steam. I really don't care about my account but giving a perma ban because of expressing emotions is really unnecessary.I mean wasn't it really reasonable if you just got tilted/angry from your teammates that are trolling? I have been playing Apex Legends since season 0, and have gotten diamond several times, predator in season 3, master once or twice, and have bought the battle pass for several seasons now. Note, the webform doesnt save formatting (its plain text, I think) so any formatting for paragraphs get jumbled up. Bans can be issued for various reasons in Apex Legends. Should your appeal be accepted, the ban will automatically be reverted at the time of you receiving the answer. And, finally, lets see how to get unbanned from Apex Legends!

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