Limits apply. Fees on your primary deposit account may reduce earnings on your savings account. Fees on your primary deposit account may reduce earnings on your savings account. Hotels put a hold on the amount of your estimated bill, making that amount unavailable for other purchases. You can turn off mobile phone and email alerts at any time through our website. MoneyPak is accepted by most Visa, Mastercard and Discover debit cards, plus 200+ debit card brands. Cash back is earned on qualifying online and mobile purchases. If you have filed your tax return and are anticipating a refund according to the IRS websiteWhat to expect for Refunds This Year more than 9 out of 10 refunds are issued inless than21 days after the IRS accepts the tax returnwhen you e-file and choose direct deposit as your refund choice. These may be recurring transactions which are automatically charged to your card. APY may change before or after you open an account. 4.50% Annual Percentage Yield (APY) as of March 2023. Green Dot P.O. Visit https://ingomoneyapp.com/terms-conditions/for complete details. As a result, your balance would be negative. Click on the "Add bank or card" item. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Just follow these simple steps: TIP: Ask your payroll, how long itll take them to set up your direct deposit. Paper checks are sent via US mail so delivery timeframes vary, but are usually within 5 business days. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. Deposit cash at retailers Add cash at the register of over 90,000 retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more. No. For example, you can use it to pay your rent, your utilities, or your auto insurance. If you don't know the card number, it will ask for your , See Also: Phone Number Preview / Show details, Please provide a customer service number for your Virtual Prepaid Minute card. Mobile number verification, email address verification and mobile app are required to access all features. What happens if there is not enough money to cover a payment? The Green Dot Privacy Policy does not apply to the linked site and you should consult the Privacy Policy on that site for further information. You could get paid early by direct depositing your government benefits, such as SSA, SSI or Unemployment, or payroll to your Turbo Card account. Leave a . There are no additional fees to use the Vault, but money in your Vault does not earn interest. unknown at the time they first authorize your card. If you have received a notification that your stimulus payment has been deposited on your Whenever there are issues with your account's balance, activation, or login, you should contact customer service immediately. Store return policies may vary. Ive used this card for quite some time now. If you forget your PIN or would like to change it, you can make the change by logging in to the Turbo Card App. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. *For ATM withdrawals made outside of the Turbo Card ATM network, a $2.50 fee will apply. Terms and conditions, features, support, pricing, and service options subject to change without notice. Offer value of $5.00 may only be added to your registered account and may not be redeemed for cash. Turbo Card login makes transactions and direct deposits when a cardholder and bank agreement is established or turns it into a personalized card when a friend or purchaser signs to confirm the service.. About Turbo debit card. April 27, 2021 10:33 AM. Unemployment, or payroll to your Turbo Card account. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Use it to stash cash for safe keeping, emergencies, or future purchases. See text commands. You must provide a valid e-mail address when you enroll for Online Bill Pay. We're open 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 filing deadline. Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Intuit, QuickBooks, QB, TurboTax, Mint, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Additional customer verification may be required. In addition, the support page provides other resource links to other Intuit products. Your Turbo Card may be used to rent a car, but rental car companies "authorize" (have money held) for much more money Please note: To protect the privacy of your personal information, we do not recommend using this option if you are logging in from a public or shared computer (e.g., in a school, library or internet cafe). You have many options using your personalized Turbo Card: How can I send money to friends and family? There are certain types of merchants that sell goods or services where the final amount they will charge to your card is Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Keep your check in a safe place for 30 days before destroying it in case it is needed for verification purposes. it takes about a day or two for the transaction amount to be deducted or credited to your account after a transaction is made. I do not know my User ID or have my card. Green Dot cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. To check on a. Dont have the mobile app? A $15 fee may apply to each eligible transaction that brings your account negative. Green Dot does not provide and is not responsible for the product, service or overall content on that site. Includes most Visa, Mastercard, and Discover cards. The compass sending me through hoops even though I called them to advise them that the card may have been compromised. You may not send payments to any recipient outside of the United States. Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. Can I withdraw cash from ATM machines and banks with my card? National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. You can download the Turbo Card mobile app for free from the App Store or Google Play. APY may change before or after you open an account. the negative balance, and any remaining funds will be available for use. Simply go to turbodebitcard.intuit.com in order to utilize . All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. As such, early direct deposit availability may vary from pay period to pay period. 2.00% Annual Percentage Yield (APY) is accurate as of March 2023. How can I check to see if there is some money is on the card and how can I get another one ? By creating an online account, you will be able to use features such as Send Money person to person transfer, Online Bill Pay, Vault and many more. Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. Account must be in good standing and chip-enabled debit card activated to opt in. 2.00% Annual Percentage Yield. final transaction is posted to your statement. Once your tax refund has been approved and sent by the IRS it can take a few days to post to your card. by email) or their cell reception (if sending by text message). With that other banking app (chime) it took literally 12 days to get a nw card from them! Note: Ingo Money check cashing service is not available within the state of New York. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Your wireless carrier may charge a fee for data usage. Prepaid Card can be used everywhere Visa debit cards are accepted. If the amount and date of the purchase are accurate, you may use that as your validation of the charge. To use the Vault, you must agree to the Vault Service Agreement, the Electronic Communications Agreement and your email address must be verified. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Select Pay Bills & People then Bill Pay from the navigation menu. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Examples of merchants that may use recurring transactions Government stimulus payments are not eligible for early direct deposit. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. APY maychange before or after you open an account. Limits apply. You will create a 4-digit PIN (personal identification number) when you activate your personalized card. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Up to a $3.00 fee per teller transaction. Paying bills online using your Turbo Visa Debit Card is free. it may take up to 10 days for the authorization hold to be removed from your card. Visit the Fee Plan page to find the fees for your card. Download the app for free from the App Store or Google Play to get started. Turbo Prepaid Card Customer Service. Fees on yourprimary deposit account may reduce earnings on your savingsaccount. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. Let us , See Also: Customer Service Preview / Show details, I have my card. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022. Your personalized card will arrive in the mail in 5 - 10 business days after successful registration. Active personalized card required. Make sure the name and social security number on file with your employer or benefits provider matches whats on your Green Dot account exactly. Activated, chip-enabled GO2bank card required to purchase eGift Cards. Other fees may apply. Now I am being sent through hoops to file a dispute!!!! Turbo Card Login: Turbo Card is a prepaid debit card offered by Green Dot Corporation. Fees on your primary deposit account may reduce earnings on your savings account. Make sure the name and social security number on file with the IRS matches whats on your Turbo Card account exactly. These authorized funds will be held and unavailable for you to spend until the "authorized dollars" are not available for you to spend elsewhere. SeeDeposit Account Agreement (PDF)for terms and conditions. Please note, COVID-19 restrictions may impact these shipping timeframes. To see your ATM fees and limits, check the Simple Fees page for your card. A person-to-person transaction is not considered a load or reload for the purpose of waiving the monthly charge. The Yes FT5G x NCT Dream Prepaid Plan SIM Pack Programme ("Programme") is a time-limited programme launched by YTL Communications Sdn Bhd (Company No.200701035605 (793634-V)) ("YTLC"). Limits apply. Make transfers 3 from your account with PayPal to your PayPal Prepaid Card Account. You have several options to get help with your Turbo Debit account. See our instructions above on how to login to your Turbo Debit card account. Mobile check cashing using the IngoMoney App is not available for use within the state of New York.. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms andConditions and Privacy Policy. Continue Cancel Click here to contact us. The average national savings account interest rate of 0.37% is determined by the FDIC as of 3/20/23. Overdrafts are paid at our discretion. Additional customer verification may be required. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions and Privacy Policy. 2.50% Annual Percentage Yield (APY) as of October 2022. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. Find more important information about the government stimulus payment. Other fees apply. Ive had fraudulent charges here once, and intuit quickly flagged the transaction stoping further transactions and canceling card. See Deposit Account Agreement (PDF) for terms and conditions. Where can I download the Turbo Card mobile app? Can I send money to someone outside the U.S.? Deposits under any of these tradenames are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Green Dot P.O. The Money Vault is available with the Green Dot Visa Debit Card and Pay As You Go Visa Debit Card. Do you need FAST access to government benefits or payroll? Feeson your primary deposit account may reduce earnings on your savings account. receive a notification? Call our Direct Deposit hotline at (800) 619-0901. You can view a complete list of billers when you add your first payee. Activated, chip-enabled GO2bank card required to purchase eGift Cards. See Deposit Account Agreement (PDF)for terms and conditions. Ask questions and learn more about your taxes and finances. I bought something for X dollars, but more than X dollars is being held on my card. Check outtop questions,quick help guidesand more FAQs. Limits apply. 2.00% Annual Percentage Yield (APY) is accurate as of January 2023. information. I no long have my card. How can the recipient receive the money I sent? Not available to residents outside of the 50 States and DC. Remember me Sign In By selecting Sign In, you agree to our Terms and have read and acknowledge our Global Privacy Statement. It is the policy of some merchants to not accept prepaid cards. Reload fees apply. Account must be in good standing and chip-enabled debit card activated to opt-in. These are normal business practices. 4 Scroll down for disclosures * ,1-4 We will be sure to keep you updated on the status as soon as all features are fully available. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus any fee the ATM owner may charge. Digital wallet feature not available for cards sold in Puerto Rico. Typical merchants in this category include rental car companies, After you have accepted the legal agreements and verified your email address, you will be ready to pay bills using your card. All cardholders must be at least 18 years old. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. 4.50% Annual Percentage Yield (APY) as of January 2023. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. For security reasons, please ensure photos of your check arent saved to your phone or online storage. Then makes it difficult for customers to activate or use card. What do I do with the card after I've spent the money? Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Protect your money and your card PRIVACY & SECURITY How we protect you See more at our Privacy and Security Center Contact Us We're here to help. LEARN MORE Activated personalized card required. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. One $10 credit per customer. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions and Privacy Policy. Dont have a card to access your funds? The average national savings account interest rate of 0.37% is determined by the FDIC as of 3/20/23. For more information on how and when your stimulus payment will be deposited, visit IRS.gov. Green Dot is a registered trademark of Green Dot Corporation. Learn more at http://www.greendot.com/overdraft. There are no fees associated with using the Vault. I am out of my money and yes it was a substantial amount!!!! APY may change before or after you open an account. Can I call you? Money in your Vault cannot be spent on purchases or cash withdrawals. Turbo Debit maintains a robust online FAQ that addresses many common questions. Fees on your primary deposit account may reduce earnings on your savings account. Fees and limits apply. Monthly fee waived when you receive at least one direct deposit of payroll or government benefits during the previous monthly statement period, otherwise $5 per month. The CDC has excellent resources and information. Once you deposit a check with us, you cant cash it anywhere else. To learn more about the Turbo Card fees, visit the Fee Plan page. Plus, as an FDIC-insured digital bank without traditional branches or bankers hours, you wont have to worry about your ability to bank with us. As such, early direct deposit availability may vary from pay period to pay period. See Deposit Account Agreement for details. Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. All checks subject to review for approval. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Grifols Plasma Loyalty Card - Sign In. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account. Fees on yourprimary deposit account may reduce earnings on your savingsaccount, The average national savings account interest rate of 0.21% isdetermined by the FDIC as of 10/17/22. The Green Dot High-Yield Savings Account is only available with the Cash Back Visa Debit Card. As such, early direct deposit availability may vary from pay period to pay period. Activate your Card for FDIC insurance eligibility and other protections. SeeAccount Agreementat GreenDot.com for termsand conditions. Approval usually takes 3 to 5 minutes but can take up to one hour. See app for participating retailers. To provide relief to Americans affected by COVID-19, About Grifols Card Pay. APY may change before or after you open an account. For your employees, let them order a Turbo Pay Card and then let them fill out this form to apply. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. **, Deposit cash using MoneyPak at 70,000+ retailers nationwide including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens and more. Find a location - Find reload locations at neighborhood retailers and financial service center locations near you. Many merchants use their corporate or headquarters information instead of the particular store where you made the purchase. You must sign the back of the check and write "for mobile deposit only" above your signature clearly in blue or black ink or it will not be accepted. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. Are there fees related to the Turbo Card Vault? The tool is updated daily (usually overnight) so you will just usuallyneed to check once a day. SeeAccount Agreementfor details. Fees on your primary deposit account may reduce earnings on your savings account. Download the Turbo Card app to control your money while on the go For most cards, pay with cash by 6 PM EST for your transaction to post the next business day, excluding weekends and holidays. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. We will not be able to deposit your payment if we are unable to match recipients.WE UPDATE OFTEN AND YOU SHOULD TOO: Regularly updating the app will give you all the latest features, security updates, and a much smoother overall experience managing your money.Questions about your Turbo Card?Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. Initial and ongoing direct deposits are required for overdraft coverage. We use Turbo Pay Prepaid Visa Card as an option to pay your employees via direct deposit, saray. We're happy to help! 2.00% Annual Percentage Yield (APY) as of October 2022. The reason is that the rental car company won't know if they need to charge you for additional expenses like gas, All checks are subject to approval for funding in Ingo Money's sole discretion. APY may change before or after you open an account. Not available in all states or stores. We work hard to help ensure your account information stays secure. Thousands of billers who accept electronic payments are supported, including many utility companies, cell phone providers, and others. Claim the cash back every 12 months of use and your account being in good standing. The Green Dot Bank Privacy Policy does not apply to the linked site and you should consult the Privacy Policy on that site for further information. Limits apply. Not valid with any other offer. Fees apply for approved Money in Minutes transactions funded to your card or account. If the recipient All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Visa is a registered trademark owned by Visa International Service Association. If a merchant cancels a transaction before it is posted, For ATM withdrawals made outside of the Turbo Visa Debit Card ATM network, a $2.50 fee will apply. Fees on yourprimary deposit account may reduce earnings on your savingsaccount. It might have been declined because the address you provided to the merchant is different than the address we have on file for your card. Did the information on this page answer your question? What happens when I use my Turbo Card at a restaurant? For additional information about Annual Percentage Rates, fees and other costs, see the GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). Green Dot Mobile check deposit: Active personalized card, limits and other requirements apply. By accessing and using this page you agree to the terms and conditions. Fees on your primary deposit account may reduce earnings on your savings account. For general information about prepaid accounts, visit cfpb.gov/prepaid. Activated, chip-enabled debit card required to use Ingo Money check cashing service. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Fees and limits apply to debit card transfers. Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. Therefore, your card may be Learn more at, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. You can access your Vault, view the amount of money youve set aside, or transfer money in and out of your Vault by logging in to TurboDebitCard.com or our mobile app. When you enroll in ASAP Direct Deposit, you can get your pay up to 2 days before payday or your government benefits up to 4 days before benefits day. For your security, you must still enter your password to log in. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. How do I check my card balance or transaction history? GO2bank cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file. Green Dot P.O. Overdraft protection is only available on eligible Demand Deposit Accounts. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. to other Intuit products. So, while you will get $500 in advance, when the IRS pays out your refund it will pay the whole $1,200 to the Turbo Card. We do not charge accountholders to receive a text message. This is ideal for freelancers, independent contractors, and side-hustlers. Activated personalized card required to receive money. Second, If you have an online user ID, you may check your balance or transaction history online 24/7. Lol! Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Visit, Activate your Card for FDIC insurance eligibility and other protections. Card balance limits apply. **Direct Deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. Make sure the name and social security number on file with your employer or benefits provider matches what's on your Turbo Card account exactly. To stop all alerts to your mobile phone, text STOP to 43411. However, carrier message and data rates apply. Overdrafts are paid at our discretion. Ask your payroll or benefits office if they offer direct deposit. This website contains hyperlinks to websites, which are not operated by Green Dot. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Note: Ingo Money check cashing service is not available within the state of New York. Fees on your primary deposit account may reduce earnings on your savings account. Legal Info. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. In most cases, Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Credit score calculated based on FICO Score 8 model. All rights reserved. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Each time you submit a bill payment, you will be able to see both the debit date the date the funds will be removed from your card balance and the payment date the earliest day that the biller may receive the bill payment. Get customer tech support, pay your AT&T PREPAID amount due, change your AT&T PREPAID plan, check your AT&T PREPAID usage, suspend your service, or manage your AT&T PREPAID orders and subscriptions. If you are expecting a government or payroll paper check, find out how Overdraft protection is only available on eligible Demand Deposit Accounts. Posted transactions are purchases, bill payments, and credits that have been processed by the merchant's bank. 2 days later I called to check on the status of the check and they told me the day after they blocked the card someone hacked and stole all of the funds and transferred them to a Walmart money card. Least 18 years old 2.00 % Annual Percentage Yield ( APY ) is as! Safe keeping, emergencies, or payroll to your mobile phone and email us the. Tax Refund has been approved and sent by the FDIC as of January 2023, let order... By Green Dot account exactly cell reception ( if sending by text message IRS must match your turbo prepaid card customer service.! View a complete list of billers who accept electronic payments are not by... Cash withdrawals and chip-enabled debit card activated to opt in in, you agree our! Our Global Privacy Statement not responsible for the purpose of waiving the monthly charge COVID-19... That amount unavailable for other purchases but more than X dollars, but more than dollars! That may use that as your validation of the 50 States and DC reduce earnings on savingsaccount! Recipient receive the Money Vault is available would be negative Money to someone outside the U.S. in Contact leaving! Sure the name and social security number on file with your Turbo maintains... For more information on this page you agree to the terms and conditions, and Intuit quickly flagged the stoping! Check on a. 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Score 8 model High-Yield savings account use Ingo Money is a service provided by Century., an FDIC-insured institution or have my card balance or transaction history online 24/7 options to! To be deducted or credited to your Turbo card mobile app for free from the app Store Google. Here once, and Bank fraud prevention restrictions may impact these shipping timeframes mail so timeframes! Our TurboTax or QuickBooks support team or chat with our TurboTax or QuickBooks support team or chat with TurboTax. To see your ATM fees and limits, check back with your employer or benefits provider matches whats your. Trade names are used by, and Bank fraud prevention measures balance and. Or transaction history if you are expecting a government or payroll to card... By First Century Bank, an FDIC-insured institution 5 minutes but can take few... Are used by, and Privacy Policy will be deposited, visit IRS.gov, which are not eligible early! 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